Simtech Aviation Privacy Statement & Essentials

Privacy Statement

Simtech Aviation is committed to respecting your privacy and protecting your personal information

This Privacy Statement sets out what we do with your personal information and how we keep it secure. It explains what personal information we collect, where, why and how we collect it, as well as what your rights are over the personal information we hold about you.

We use the terms “personal data” and “personal information” interchangeably in this Statement to mean details which identify you or could be used to identify you, such as your name and contact details, your travel arrangements and purchase history etc.

This Privacy Statement gives effect to our commitment to protect your personal information. It applies to personal information about you that we collect, use and otherwise process in connection with your relationship with us as a cadet/customer/staff member or potential cadet/customer, including: when you take part in training with us or use our other services; when you interact with us on social media or use our websites or mobile applications, through our virtual online “chat” service, contact our administration staff and/or book to use our services through third parties (such flight schools and airlines).

The purpose of this Privacy Statement is to enable you to understand how we process your personal data and how we exercise control over it. The principle of “transparency” in data protection law requires that we communicate to you (via this Privacy Statement) about how we collect and process your personal data in an easily accessible and easy to understand format. As a Simtech Aviation cadet/customer/staff member, your personal privacy is very important to us. Therefore:

You can access our full Privacy Statement by contacting [email protected] to help you to understand better how we use your personal information. In it, we explain in more detail the types of personal information we collect, how we collect it, what we use it for and who we share it with.

Our “Privacy Essentials” section below summarises the most important parts of our Privacy Statement. In the full Privacy Statement, you can also find some specific examples of why and how we use your personal information. If you have further questions please get in touch with us at [email protected] or write to us at Simtech Aviation GDPR, Simtech Aviation, Kestrel House, Dublin Airport Logistics Park, Dublin. Without prejudice to your rights under applicable laws, this Privacy Statement is not contractual and does not form part of your contract with us.



Key information “at a glance”. For further details please request a copy of our Privacy Statement in full, by sending an email to [email protected] or write to us at Simtech Aviation GDPR, Simtech Aviation, Kestrel House, Dublin Airport Logistics Park, Dublin.

Who is collecting your data? Simtech Aviation Holding Limited and Simtech Aviation Training Limited (Kestrel House, Dublin Airport Logistics Park, Co Dublin, Ireland; email address [email protected]) is the data controller of your personal data where you book training courses/services that we provide to you. We may engage certain third parties (e.g.FlightLogger, HelloSign, Airline Selection Programme) to provide services on our behalf.

What personal data do we collect? We collect the following data: your name, license details, flight school, date of birth, passport details; contact information including email address and phone number; payment details; travel itinerary, purchase history; sales channel; social media interactions, information about your searches and web usage, home airport.

What we do with the personal data we collect? We require your information to deliver services to you and to understand your needs and provide you with a better service. From time to time, we may also use your information to contact you for market research purposes. We may use your information to improve our products and services or customize the website according to your interests. We may send promotional emails about special offers and deals to the email address you have provided (unless you indicate you don’t wish to receive these).

How do we keep your personal data secure? In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How can you control your personal data? If you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by clicking on the unsubscribe link in each marketing email or via the unsubscribe page. We may use your personal data to send you industry related news and promotional emails. We will not sell your personal data to third parties. You may request details of personal data which we hold about you. If data we hold about you is incorrect/ incomplete, please contact us ([email protected]). We will promptly correct any data found to be incorrect.

How do we use cookies? Cookies help us to keep our website functioning securely and to provide you with a better service. Cookies allow us to recognise your device or computer and to see how you interact with our website, but not to identify you as an individual. You can choose to accept or decline cookies on the website. You can modify your browser settings to decline cookies on our website if you prefer. This may prevent you from taking full advantage of the website.

A note regarding links to other websites. Our website contains links to enable you to visit other websites. Once you use those links to leave our service, we do not have any control over the external website. Therefore, we cannot be responsible for the protection and privacy of any data which you provide whilst visiting such other websites and such websites are not governed by this Privacy Statement. You can find out how those sites use and protect your data by reading their privacy statements.